Remote Customer service Jobs · Digital Transformation

Job listings

$75,000–$105,000/yr

  • Lead end-to-end project management for onboarding HME Providers to the Parachute Platform, ensuring smooth transitions and meeting critical timelines.
  • Partner with HME Provider leaders to drive rapid growth of Digital Ordering, applying a consultative approach to tailor the experience to each customer's goals.
  • Leverage data to develop, interpret, and present actionable insights, collaborating cross-functionally to enhance the value of partnerships.

Parachute Health is the leading digital ordering platform for medical equipment and supplies, connecting health systems, health plans, and suppliers to help patients get life-saving products at home. Since launching, the company has connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients, with a remote-first culture.

  • Develop and implement CX transformation roadmaps for strategic customers.
  • Analyze business processes and customer journeys to recommend improvements.
  • Lead workshops and executive engagements to build trusted stakeholder relationships.

The company helps strategic customers transform their customer experience, digital operations, and contact center environments. It offers a collaborative, inclusive culture focused on professional growth, mentorship, and employee well-being.

$148,400–$231,900/yr

  • Drive post-sales success by aligning ServiceNow offerings with customer goals and fostering C-level relationships.
  • Collaborate with Account Executives to create integrated pre- and post-sales strategies for long-term customer value.
  • Mitigate risks, drive value realization, and meet KPIs such as adoption, renewals, and customer satisfaction.

ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. The company helps 85% of the Fortune 500® work smarter and serves a global customer base. It is an AI-native culture with a focus on technology and talent.